CommercialAdministrativeLow impact
updated provider faq
Oscar Health·Provider Resources
We identified it
May 9, 2026
Summary
This is an informational FAQ document about the Cigna + Oscar partnership for small business health plans. It clarifies that existing Cigna network contracts remain unchanged, no new agreements are required, and providers should register on the Oscar provider portal to access eligibility verification, claim status checks, and precertification submission tools. All reimbursement terms, billing addresses, and claim submission processes remain consistent with current Cigna contracts.
Action Required
No immediate billing workflow changes required. This is a resource document for provider reference. Billing team should: (1) Ensure all providers are aware that existing Cigna contract terms apply unchanged to Cigna + Oscar patients; (2) Direct providers to register at hioscar.com/providers to access the provider portal for eligibility and claims management; (3) Confirm claims continue to be submitted to Cigna at PO Box 188061, Chattanooga, TN 37422-8061 (Payer ID: 62308) using existing procedures; (4) Update internal provider resources and training materials to reference this FAQ when fielding questions about the Cigna + Oscar partnership. No changes to billing codes, reimbursement rates, or claim submission addresses are necessary.