MedicaidAdministrativeHigh impact
Fee for Service Utilization Management and Prior Authorization
Kentucky Medicaid·KY·Prior Authorization
We identified it
Jun 20, 2026
Summary
Kentucky Medicaid is implementing a new online Utilization Management Provider Portal (Essette) in Fall 2023 to replace paper, phone, and fax prior authorization processes. Providers must attend mandatory training and will submit all prior authorization requests through the new web-based system.
Action Required
Before Fall 2023 Go-Live: All providers who submit prior authorizations must attend mandatory training on the new Essette Provider Portal system. Ensure KOG access is set up. Transition from paper, phone, and fax prior authorization processes to the new web-based portal. Monitor upcoming communications for specific training dates and registration details.